Business Name: B Art, Production and Trade Craft Business
Personal Identification Number (OIB): 76157179450
Address: Braće Cvijića 23, 10000 Zagreb
Contact Email: info@bart.hr

1. General Information

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR). By using this website or making a purchase, the customer accepts the practices described in this policy.


2. Data We Collect

-First name, last name, address, email, phone number
-Order details and delivery address
-IP address, browser information, and time of visit (Usage Data)
-Stripe payment processing (card details are not stored)


3. How We Use Your Data

The data is used for:
-Processing and delivering orders
-Communication with the customer
-Internal analytics and service improvement
-Legal compliance and transaction security


4. Sharing with Third Parties

-Croatian and Slovenian Post, GLS, and other delivery channels if agreed with the customer, for delivery purposes
-Stripe system, for payment processing
-Analytical tools, if used, for example, Google Analytics


5. The customer has the right to:

The customer has the right to:

-Access personal data
-Correction or deletion of data
-Restriction of processing
-Data portability
-Filing a complaint with the competent authority
-Withdrawal of consent


6. Cookies

Our website may use cookies to improve the user experience. By using the website, you consent to the use of cookies, but you may disable them in your browser settings.


7. Data Security

We use technical and organizational measures to protect personal data, including SSL encryption and controlled access to data.


8. Data Retention

Data is retained for as long as there is a legal obligation or until consent is withdrawn by the user.


9. Policy Updates

We reserve the right to amend this Privacy Policy. Any changes will be published on this page.